Miami Cyber leans on certified trainers to drive AI adoption

Miami Cyber says clients using Microsoft 365 Copilot or Claude now train with instructors credentialed by Microsoft and Anthropic. The firm is packaging that training into its Ignition AI adoption program and plans to expand public workshops across the U.S. in 2027.

Why it matters: - Miami Cyber is trying to make AI adoption measurable, not optional. - The company is putting formal training at the center of how clients turn Microsoft 365 Copilot and Claude into daily workflow tools. - The approach targets a common failure point: paying for AI software without getting routine use or clear productivity gains.

What happened: - Miami Cyber said its client training is now led by Anthony Catamas, a Microsoft Certified Trainer, and Matt Mulcahy, an Anthropic-accredited Claude SMB Trainer. - Catamas serves as Director of Client Education & Enablement. - Mulcahy is Founder & CEO and leads training for Claude SMB users. - The announcement was dated Nov. 2, 2026, in Miami.

The details: - Miami Cyber built training into its AI delivery model rather than selling it as a separate add-on. - The company’s Microsoft 365 Copilot curriculum runs four 60-minute sessions. - Each Copilot session is capped at 10 people. - The first session covers Copilot Chat fundamentals. - The second session focuses on prompting across Outlook, Word, Excel and PowerPoint. - The third session covers Teams meetings and collaborative workflows. - The fourth session covers agents, Copilot Notebooks and Copilot Pages. - Miami Cyber teaches a repeatable prompting method: state the goal, give the context, point to the source, set expectations, then verify and refine the result. - Mulcahy leads the Claude SMB Workshop series, which is sponsored by Anthropic. - Small business owners in the workshop series bring one recurring task and leave with it running in Claude on their own laptop. - The workshop series is running in Miami, Orlando and Jacksonville through December. - Miami Cyber says its broader Ignition program pairs end-user training with AI working groups, fractional AI leadership and hands-on workflow engineering. - Miami Cyber plans to expand its public workshop program in 2027 to cover both Microsoft 365 Copilot and Claude in cities across the U.S. - The company is directing prospects to the AI Ready Check.

Between the lines: - Miami Cyber is positioning trainer credentials as a trust signal for businesses choosing between AI tools and implementation partners. - The company is also signaling that adoption problems are often workflow and coaching problems, not software problems. - By covering both Microsoft 365 and Claude, Miami Cyber is betting that clients want help deciding which tool fits which task, not just general AI education.

What's next: - Miami Cyber plans to widen its public workshop footprint in 2027. - The expansion will extend training on Microsoft 365 Copilot and Claude to additional U.S. cities. - Businesses interested in assessing AI readiness can use the company’s online check before rollout decisions.